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Charter Communications Cable TV

The third-largest cable operator in the United States, Charter Communications is a Fortune 500 company that provides digital cable television, digital phone services, and high-speed internet to almost 6 million subscribers in 28 states. The chairman and largest shareholder of Charter Communications is Paul G. Allen--who also happens to be the co-founder of Microsoft.

Charter Communications has a resolute commitment to not only provide high-quality cable products and services, but also unparalleled customer care to its subscribers. They realize as cable technology becomes more sophisticated, their success will depend more and more on their ability to meet their customers’ needs quickly and effectively.

Charter’s Centers of Excellence
Charter’s Centers of Excellence are call centers that specialize in specific customer needs like new product sales, bundle additions, billing, and repair.

  1. Minimized wait time due to integrated network of highly-trained staff
  2. Ability to conduct customer service calls via phone, email, and online chat
  3. Innovative database programs allow for real-time correspondence with on-site and repair technicians

Digital Video Services
Even though it’s much smaller than Comcast and Time Warner, Charter Communications still delivers an impressive line-up of video services.

  1. Cost-effective basic cable programming available
  2. High-definition channels
  3. Several digital cable packages for any budget
  4. Advanced digital video recorders (DVRs)
  5. An extensive video-on-demand library

Bundling Packages
Charter’s bundled services allow you to take advantage of quality services at quality pricing.

  1. Bundle two or more services to save time and money
  2. Deal with a single provider for your technology needs
  3. Choose several a la carte services to meet your communications needs

The following services are available for bundling:

  1. Advanced digital cable video programming
  2. Charter High-Speed internet
  3. Charter Telephone services
  4. Digital Video Recorders

Charter Business
If you haven’t considered what digital cable services can do for your small to medium business, here’s what Charter Business has in store for you:

  1. Scalable, affordable, and tailored cable communications products
  2. Business-to-business internet access
  3. Data networking
  4. Digital video and music services
  5. Business telephone services
  6. Advertising and production services are also available through its own Charter Media.